Returns Processing Associate Position in Evanston | Hiring
Role Based in Evanston
Primary Details
- Hiring Organization: Amazon
- Based in: Evanston, IL (a vibrant local hub)
- Flexible Role in Evanston: Returns Processing Associate
- This Evanston-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Amazon team in Evanston, IL is growing.
- Benefit from working in Evanston, a key hub for the Reverse Logistics industry.
What You Get
- Pay: $19-$22/Hour (approx. $42.6k/Year)
- Benefits: A competitive compensation package is offered.
- Set your own schedule.
Day-to-Day
- This role centers on your professional skills within the Reverse Logistics space in Evanston.
Master the Reverse Supply Chain
Not every journey ends at the customer's doorstep. When items are sent back, they enter the complex and highly analytical world of reverse logistics. As a Returns Processing Associate, you are the detective of the warehouse. If you possess a meticulous eye for detail, strong computer skills, and prefer a stationary, analytical environment over the heavy physical lifting of traditional warehouse jobs, this is an exceptional opportunity to build a long-term Amazon career.
The Science of Returns
Working in a specialized Returns Node (C-Returns) is fundamentally different from a fulfillment center. The environment is quieter, fully climate-controlled, and highly individualized. You will be stationed at a dual-monitor computer terminal, working methodically to inspect, grade, and route returned merchandise. Your decisions directly impact Amazon's financial recovery and sustainability efforts by keeping perfectly good items out of landfills.
- Condition Grading & Fraud Detection: You will carefully open returned packages and inspect the items against strict digital guidelines. You must determine if an item is unopened, gently used, missing critical parts, or damaged. You will also be trained to identify return fraud (e.g., a customer returning a counterfeit item in an authentic box).
- Data Entry & Customer Resolution: Based on your physical inspection, you will input specific condition codes into the warehouse management software. Your accurate data entry triggers the automated system to issue the correct financial refund to the customer's account.
- Repackaging & Routing: Items deemed "Sellable" will be meticulously cleaned, re-bagged, and given a new barcode (LPN) so they can be routed back to a fulfillment center. Items that are damaged are digitally routed for liquidation or safe recycling.
A Sustainable Career Path
This role offers a fantastic gateway into Amazon's quality assurance, loss prevention, and data analysis departments. We support your career growth with our famous Day 1 benefits, which include comprehensive health insurance without waiting periods, a 401(k) with company match, generous paid time off, and access to the Career Choice tuition reimbursement program. Candidates must be 18+ and possess excellent reading comprehension and basic computer literacy.
Frequently Asked Questions
How much does the Returns Processing Associate Position in Evanston | Hiring position pay at Amazon?
This role offers a pay range of $19 - $22. Actual compensation may vary based on experience, shift, and location within Evanston.
Where is this Returns Processing Associate Position in Evanston | Hiring job located?
This position is based in Evanston, IL. Amazon has facilities throughout the region, but this specific opening is in Evanston.
Do I need prior experience to apply for this Returns Processing Associate Position in Evanston | Hiring job?
No prior experience is required. Amazon provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
What benefits does Amazon offer for this position?
Amazon provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does Amazon offer tuition assistance or education benefits?
Yes, Amazon offers fully funded tuition reimbursement programs. Eligible associates can pursue degrees and certifications at no cost through programs like Career Choice, covering tuition, books, and fees.
What does a typical day look like as a Returns Processing Associate Position in Evanston | Hiring?
A typical shift involves receiving, picking, packing, and sorting customer orders in Amazon's Evanston facility. You'll work with a team to meet daily fulfillment targets while following safety protocols.
